Privacy Policy

1. Who We Are

GarageDesk ("we", "us", "our") provides an AI-powered front-desk assistant for independent auto repair shops. This policy explains how we handle information when you visit our website or use our services.

2. Information We Collect

• Account information: name, email address, shop name, and phone number you provide when signing up or joining the waitlist.
• Payment information: processed securely by Stripe. We never store full card numbers on our servers.
• Usage data: pages visited, features used, browser type, IP address, and device information collected automatically.
• Chat & voice data: conversations between your customers and the GarageDesk assistant are processed to provide the service and improve accuracy.

3. How We Use Your Information

• Provide, maintain, and improve GarageDesk services.
• Process payments and send transactional emails (receipts, account updates).
• Respond to support requests and communicate product updates.
• Detect fraud and protect against abuse.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share data only with:

• Service providers: hosting, payment processing (Stripe), analytics, and AI model providers that help us operate.
• Legal requirements: when required by law, subpoena, or to protect our rights.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion by emailing support@garagedesk.app.

6. Security

We use industry-standard encryption (TLS), access controls, and secure infrastructure to protect your data. No system is 100% secure; we cannot guarantee absolute security.

7. Cookies

We use essential cookies for authentication and preferences, plus optional analytics cookies. You can disable non-essential cookies in your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your data. Contact us at support@garagedesk.app to exercise these rights.

9. Children

GarageDesk is not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notice.

11. Contact

Questions? Email us at support@garagedesk.app.